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Transaction is being edited by another user AND Item Quantities aren't completely fulfilled

April 16, 2013, 8:31 am
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I have two invoices that are in 2 separate SOP batches.  When attempting to select these transactions I receive the error 'This transaction is being edited by another user'.  When I look at the batch edit list the transactions have line errors 'Item Quantities aren't completely fulfilled'.  I looked in the SY00800 and SY00801.  Found one of the transactions in question but not the other.  Not sure article ID 866440 is the fix for this. http://support.microsoft.com/kb/866440

Any guidance would be appreciated.

Thanks!

Alicia

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Management Reporter 2012 RU4 GP connection error

April 15, 2013, 3:00 pm
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I installed the MR2012 RU4 on a 2008r2 server. The version on MR2012 is 2.1.1033.30.

 I'm on GP2010 version 11.00.2197.

This is a fresh install, not an upgrade.

 I have verified the firewall port is open.

The Application and Process services are running. But when I try to add the GP Data Mart or GP Legacy connections it errors out with " Couldn't retrieve the list of available databases: The connection attempt failed. "

I have tried various usernames - SA, the Management Reporter account, my own username. 

One thing different on my configuration is we're using a named instance on the database. So the database server is " DATABASE\greatplains " instead of just " DATABASE ".

Something wierd is it doesn't really seem to be verifying the username and password. For example I could enter ILIKEPUPPIES as the username and password and get the same error as when I put in the correct username and password.

Anyone else having this same problem? 

Thanks,

DavidF.

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Starting National Accounts After Initial Implementation

January 30, 2013, 2:21 pm
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I've recently started with this company, who've been using GP for the past year.  Their VAR told them that because they didn't set up National Accounts initially, that they can no longer do so.

However, under the presumption that we either own or can Purchase National accounts, could I do the following:

1. Setup The "Parent" National Account.

2. Assign the appropriate Children to this National Account. 

3. If I run Checklinks, will the system write back the CRPCSTNM field to the appropriate RM20101, and other required tables automatically?

4. If Checklinks doesn't do this automatically, could I run a SQL Script to do this manually?  After doing so would you recommend running Checklinks?

Which tables would you recommend running this script for?  Would you recommend including the History Tables as well?

5. Naturally I'd do this first in a copy of my Live DB in a Test Company.

The tests that I'd do after completion of step 4 would be to run an Aging Report, and also test Cash Application to a child's accounts from a Parental Cash Receipt.  Any other recommended tests?

I can't believe that we're the only people who've run into this problem.  Is there a "Cookbook" / Authorized Set of Procedures to go through this process?

If I should happen to go through testing, and roll forward under this new setup, is there any chance that I'd "Void my warranty" by not having Microsoft or a recognized Partner do these steps?

Thanks in advance for your collective input.

 

 

 

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Utilizing an Auto-Dialer with Great Plains / Citrix

April 16, 2013, 12:58 pm
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We've just started rolling out the Collections Module. We'd like to have the ability to click on a Customer's Phone # / any other field, and have the phone # be dialed automatically through our PBX to the Customer, including any pauses, extension choices, etc.

To make things more complicated, we access our Great Plains through a Citrix Server.

Which Software / Hardware combinations have you seen which successfully perform this operation?

If none that you're aware of for utilization with the Collections Module, what about with the Dynamics CRM?

Should I be looking at a solution from the GP point of view, or from the PBX/Citrix direction?

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Payroll Tax Withheld wrong state

April 16, 2013, 11:54 am
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I have three checks for employees who live in IN but MN state tax was taken out of their check.  How do I fix this in GP so thier information is correct?

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Business Portal 5.1 SP3 - You receive a "Server was unable to process request" error message when you try to modify a BP user record

April 16, 2013, 12:42 pm
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Hello,

Whenever I modify a user permission I'm getting an error. Navigation: Site Actions/ Site Settings/ Business Portal Administration/ Users/ Permissions Tab

I stumbled on KB906719, but it applies to Microsoft Business Solutions Business Portal 2.5 Feature Pack. Does anyone one of an updated solution or workaround for BP 5.1? Any taker?

 

Thanks in Advance

 

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GP2013 Web client error

April 16, 2013, 1:18 pm
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Hoping someone might've run into this issue.

-Using the GP2013 Msoft image (3 servers, a, b and c)

-From the B server (named GP2010-B) I cannot have any user from the CONTOSO domain login via the GP Web Client. Only CONTOSO\Administrator will work

-I have created the proper AD group "gpwebuser", populated with domain members I would like to have Web Client access and confirmed in the SQL table that the correct AD group is listed there

When attempting to log in via the Web Client, It seems to authenticate, but the GP login window never comes up, instead, I get:

"Unexpected Error: An unexpected error has occurred. Press the Sign-in button to reconnect to the application. Correlation ID: xxxxxxxxxxxxxxxx(long guid)

from the event log, the error that correlates to that guid:

a76f0dfd-09e2-48bc-9f78-d0f5859e5130:An unexpected error has occurred.  Press the Sign-in button to reconnect to the application.:gp2010-b.contoso.com/SessionService:System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ServiceModel.Security.MessageSecurityException: No signature message parts were specified for messages with the 'tempuri.org/.../GetActiveTenantListTenantFaultFault& action.

Server stack trace:

  at System.ServiceModel.Security.MessageSecurityProtocolFactory.ExtractMessageParts(String action, ScopedMessagePartSpecification scopedParts, Boolean isForSignature)

  at System.ServiceModel.Security.MessageSecurityProtocol.ConfigureReceiveSecurityHeader(Message message, String actor, SecurityProtocolCorrelationState[] correlationStates, SecurityStandardsManager standardsManager, IList`1& supportingAuthenticators)

  at System.ServiceModel.Security.InitiatorSessionSymmetricMessageSecurityProtocol.VerifyIncomingMessageCore(Message& message, String actor, TimeSpan timeout, SecurityProtocolCorrelationState[] correlationStates)

  at System.ServiceModel.Security.MessageSecurityProtocol.VerifyIncomingMessage(Message& message, TimeSpan timeout, SecurityProtocolCorrelationState[] correlationStates)

  at System.ServiceModel.Security.SecuritySessionClientSettings`1.ClientSecuritySessionChannel.ProcessIncomingMessage(Message message, TimeSpan timeout, SecurityProtocolCorrelationState correlationState, MessageFault& protocolFault)

  at System.ServiceModel.Security.SecuritySessionClientSettings`1.SecurityRequestSessionChannel.ProcessReply(Message reply, TimeSpan timeout, SecurityProtocolCorrelationState correlationState)

  at System.ServiceModel.Security.SecuritySessionClientSettings`1.SecurityRequestSessionChannel.Request(Message message, TimeSpan timeout)

  at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

  at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

  at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

  at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

  at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

  at Microsoft.Dynamics.MultitenantServices.ServicesInterface.ITenantDiscoveryService.GetActiveTenantList(String identity, Boolean returnActiveOnly)

  at Microsoft.Dynamics.GP.Web.Website.Services.TenantServiceHandler.GetActiveTenantList(String identity)

  at Microsoft.Dynamics.GP.Web.Website.MiddleMan.Sessions.GetTenantList()

  at Microsoft.Dynamics.GP.Web.Website.Views.Sessions.StartDataLoad()

  at System.Web.UI.Timer.OnTick(EventArgs e)

  at System.Web.UI.Timer.RaisePostBackEvent(String eventArgument)

  at System.Web.UI.Timer.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)

  at Microsoft.Dynamics.GP.Web.Website.Views.Sessions.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

  at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.HandleError(Exception e)

  at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.ProcessRequest()

  at System.Web.UI.Page.ProcessRequest(HttpContext context)

  at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

  at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously

thanks all

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extender not showing up

April 16, 2013, 1:33 pm
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we have the license, it is enabled in System -> Setup -> Registration, but i do not get the Extender menu in GP.  can anyone help me figure out why?

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Posting labor/Burden to Project Accounting

April 16, 2013, 1:35 pm
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We are currently implementing GP.

We want to post and hour of a particular labor category at $29.40 per hour to the project, even though the employee may be paid $19.00.

What are the steps for this?  I have the cost Category set at $29.40 and the employee record shows $29.40 on the project tab, but when try to post I get 10.  If we add $10 to his pay for overhead it will return 29.00, but I wouldn't want to do this for every employee, when pay rates change would cause some issues.

Any help appreciated - and please be specific, very new here and fumbling in the dark.

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PO Vendor Cost stopped updating after latest hotfix to GP2010 version 11.00.2197.

April 16, 2013, 1:59 pm
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After updating GP 2010 from version 11.00.2044 to the latest update version 11.00.2197, when entering a Purchase Order the Unit Cost is no longer updating. Before the update, it was pulling from the Vendor Originating Invoice Cost from the Item Vendor Maintenance Card. 

Has anyone else noticed this change and is there a fix for it? 

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Change unit cost at Inventory transfer_ Project Accounting

April 15, 2013, 12:44 pm
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Good Afternoon:

I have a question of project accounting module. I ´ve created a time-material project and need make some inventory transfers, the user manual and every instruccions says " select the item number, unit of measure, quantity and unit cost". BUT When I try to change the cost that appears by default , (it can be for downward adjustment or increasing adjustement)  I am receiving the following error message:

"the unit cost  can´t change for downward adjustment"

I have checked all the permissions on configuration of project accounting module, but I don´t get any change.

Your help with this would be greatly appreciated.

Thanks

Fabiola Moreno.

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Management Reporter and Business Portal

February 22, 2013, 12:54 pm
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Is it possible to display reports made in management reporter on the business portal? If so, how? What is the process? 

At this point all that I can see is that management reporter can export to a .xps file, excel spreadsheet. We want to be able to drill down on the financial statements from business portal the same way it is done with management reporter. 

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Integration Manager - Import customers and invoices at the same time

April 16, 2013, 2:46 pm
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I'm starting to put together a new integration that will be importing all the customers, sales, and cash receipts into GP.  My main question is, would it be possible to integrate customers and invoices in the same integration?  I would really like to have one file that is pulled in that would add customers that are not in GP while also pulling the invoices in.  Basically it would have to look to see if there was a customer, if so just add the invoice, if not add the customer and invoice.  Any advice would be appreciated.

Thanks.

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Monitor GP Events externally

April 16, 2013, 1:42 pm
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I'm trying to monitor a particular event in Dynamics GP, when customer SO's have been created. I have looked into GP extension methods (documentation is great on MSDN, but nothing is working) and also into message queuing via eConnect. I found little to no documentation online for this purpose. I've been doing an extensive amount of research but yielding no results.... any pro with advice? Here is a link to my extension assembly question:

community.dynamics.com/.../103588.aspx

I'm open to any option to obtain this info...

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Changing Supplier Status to Inactive - Batch

April 14, 2013, 7:37 pm
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Hi

So now we have cleared 11 years worth of data from our system we would like to remove suppliers/customer that have not had a transaction in 2 years and no balance.

If the customer/supplier wants to do business again then we will have them fill out new forms etc so would rather we couldn't get lazy and just reactivate with old data.

Is it possible to do this in a batch rather than individual?  We have 4600 suppliers that we haven't dealt with in over 2 years.

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I cannot run GP utilities

April 12, 2013, 7:17 am
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Hi everyone,

I have troubles running GP 2010 utilities after entering my User ID and Password. I did install it on another machine before about 2 months ago with the same DVD and ODBC configuration but it never gave any errors or troubles. However, today this one displays this error message: "There was a problem ascertaining product version information. Microsoft GP Dynamics will now exit. Please check the duinstall.log file for more information". When I followed the duinstall notepad path, it writes like this:

Failure encountered ON 4/12/2013 at 2:39:31 PM.  Error:  You are attempting to configure an older version of product 0.  Database 11.0.1307 Code 11.0.1247.
Failure encountered ON 4/12/2013 at 2:39:35 PM.  Error:  Product 0 does not support upgrading from version 11.0.1307..

Please if there's anybody that can assist me in solving this problem I will appreciate. Thanks.

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Document is Fully Applied

April 16, 2013, 7:03 pm
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We’re having an issue allocating payment made from this supplier to their various invoices in GP. The invoices are showing as open on the system which means that no payment have been applied to them. However, when we go to apply the payment to them, the system is saying that all those invoices are fully applied.

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EFT Cash Receipts Integration - GP 2010 Options

August 15, 2011, 10:04 am
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Has anyone here used IM to import Cash Receipts for EFT Receivables?
The file imports correctly but does not tell the system that it is an
EFT receipt.

How can I get the EFT box to be checked in the Cash Receipts Entry
window?  The customer imports 200+ receipts at a time and does not
want to check each box manually, as this worked ok when they were
using GP 9.0.

What is the best workaround for this?  A script in IM for Cash Receipt
Type?

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Error when Trying to Export a Form with VBA through Customization Maintenance

April 12, 2013, 11:36 am
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Good Afternoon,

 

I have created a modification on the RM_Customer_Address.  When I try to export this screen to create a package file I am receiving the following error message:

RM_Customer_Address   Modified Form with VBA  Procedure " not found.

 

I have checked the web and I have not been able to locate any information on this error message. 

Your help with this would be greatly appreciated.

 

Thanks

Don

 

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Dynamics GP - Withholding Tax

April 17, 2013, 6:24 am
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Dear 

I have already setup the withholding tax setup in GP 10

I went into the Company Setup - Options and i defined the Entity that is supposed to be collecting the Withholding Tax , and i enabled Reverse Tax charge. 

but where do i define the Withholding Tax Account that will be used when doing a manual payment for the WHT amount ?

currently WHT is working fine and when i am doing a manual payment the account(WH) in the distribution is coming from somewhere , but i want to find where that is to change it.

your help is appreciated  

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